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Our lives are increasingly connected online—from banking and shopping to social media and remote work. While digital convenience has grown, so have cyber risks such as identity theft, online fraud, phishing scams, and cyber extortion. Cyber insurance helps protect you against the financial consequences of these threats by providing coverage for eligible cyber incidents.

Universal Sompo Cyber Insurance, offered through our Digital Protection policy, is designed for individuals and families, offering financial protection against a range of cyber risks while helping you navigate the aftermath of a cyber incident with greater confidence.

What is Cyber Insurance?

Cyber insurance is a specialised insurance policy that provides financial protection against losses arising from cyber-related incidents. It helps individuals manage the financial impact of risks such as online fraud, identity theft, cyber extortion, phishing attacks, malware infections and unauthorised digital transactions, subject to the policy terms and conditions.

Unlike traditional insurance, a cyber insurance policy like our Digital Protection policy focuses on risks associated with your digital life, helping you stay financially protected in an increasingly connected world.

Who Should Buy Cyber Insurance?

Cyber risks can affect anyone who uses the internet or digital devices. Cyber insurance is suitable for individuals who want financial protection against online threats and cybercrime through a dedicated Digital Protection policy.

It may be especially beneficial for:

  • Individuals who frequently use online banking or digital payment apps
  • Online shoppers
  • Freelancers and remote professionals
  • Individuals who work from home
  • Families with children who use the internet regularly
  • Senior citizens who may be vulnerable to cyber fraud
  • Social media users
  • Individuals who store sensitive personal or financial information online

What's Covered & Not Covered
Under Universal Sompo Cyber Insurance?

Cyber insurance offers protection against a range of cyber risks. However, the scope of coverage depends on the Digital Protection policy wording, while certain situations are specifically excluded.

Universal Sompo Cyber Insurance, under the Digital Protection policy, may provide coverage for eligible losses arising from:

Identity Theft

Financial protection against losses resulting from the misuse of your personal identity or confidential information.

Online Shopping Fraud

Coverage for eligible financial losses arising from fraudulent online purchases.

Online Financial Transactions

Protection against unauthorized online banking or digital payment transactions, subject to the policy terms.

Cyber Extortion

Coverage for eligible expenses arising from cyber extortion incidents, including ransomware attacks, are covered.

Phishing and Email Spoofing

Protection against financial losses resulting from phishing attacks and fraudulent communications.

Malware and Virus Attacks

Coverage for eligible losses arising from malicious software attacks that compromise your digital systems.

Cyber Bullying

Financial assistance for covered expenses arising from cyber bullying incidents, subject to policy conditions.

Data Recovery

Coverage for eligible costs associated with recovering digital data following a covered cyber incident.

Online Reputation Management

Coverage for expenses incurred in managing reputational damage resulting from specified cyber incidents.

A cyber insurance policy generally does not cover:

Fraudulent acts committed by the insured

Deliberate or intentional acts

Illegal activities

Pre-existing cyber incidents

Losses arising from war or cyber warfare

Contractual liabilities not covered under the policy

Gambling

Events specifically excluded in the policy wording

Key Features of Universal Sompo Cyber Insurance

Universal Sompo Cyber Insurance, via the Digital Protection policy, is designed to help individuals manage cyber risks with comprehensive financial protection.

Key features include:

  • Protection against a wide range of cyber risks
  • Coverage for identity theft and online cyber risks
  • Financial protection against cyber extortion
  • Coverage for phishing-related financial losses
  • Online reputation management support
  • Data recovery assistance
  • Coverage for cyberbullying-related incidents
  • Protection for online theft of funds

Members Covered Under the Cyber Insurance Policy

Coverage under Universal Sompo Cyber Insurance's Digital Protection policy extends beyond the proposer, subject to the policy terms.

The policy may cover:

  • Policyholder
  • Spouse
  • 2 Dependent children

Sum Insured and Premium Options for Cyber Insurance

Universal Sompo Cyber Insurance, with the Digital Protection policy, offers multiple sum insured options, allowing individuals and families to choose coverage that matches their digital lifestyle and financial protection needs.

The premium payable depends on factors such as the selected sum insured, policy type, and coverage chosen.

How is Cyber Insurance Premium Calculated?

The premium for a cyber insurance policy, such as the Digital Protection policy, depends on several factors that determine the level of coverage and associated risk. Choosing the right sum insured and policy type can help you find a plan that meets your protection needs.

Factors that may influence your cyber insurance premium include:

  • Sum insured selected

  • Individual or Family policy

  • Coverage under the policy on Tie-in or standalone basis

    • Policy availed on Tie-in basis provides sectional discount ranging from 10-32% for number of coverages opted 2 and above
  • Policy on family floater is opted with 10% additional premium.

  • Policy period will be for 12 months from the date of payment of premium.

Eligibility Criteria and Policy Period for Cyber Insurance

Universal Sompo Cyber Insurance's Digital Protection policy is designed for individuals seeking financial protection against cyber risks.

Eligibility

The cyber insurance policy is available for eligible Indian individuals, subject to the insurer's underwriting guidelines.

Age – Individual above 18 years.

Policy Period

The policy is available for a one-year policy term.

How to Buy Cyber Insurance Online?

Buying cyber insurance online is quick and convenient with Universal Sompo.

Steps to Buy Cyber Insurance

  1. Visit the Universal Sompo website.
  2. Select the Cyber Insurance product to find the Digital Protection policy.
  3. Enter the required personal details.
  4. Choose your preferred sum insured and coverage option.
  5. Review your policy details.
  6. Complete the online payment securely.
  7. Download your policy document instantly.

Documents Required to Buy Cyber Insurance

Buying a cyber insurance policy like the Digital Protection policy online generally requires minimal documentation.

You may need:

  • Identity proof
  • Address proof
  • Contact details
  • KYC documents, where applicable

Cyber InsuranceClaim Process

If you experience a covered cyber incident, notify Universal Sompo as soon as reasonably possible to begin the claims process under your Digital Protection policy.

  1. Step 1 – Intimate the Claim

    Report the cyber incident through the insurer's designated claim notification channels.

  2. Step 2 – Submit Supporting Documents

    Provide the completed claim form and all relevant supporting documents relating to the cyber incident.

  3. Step 3 – Claim Assessment & Settlement

    The cyber insurance claim will be assessed in accordance with the policy terms and, if admissible, settled as per the applicable conditions.

Security Conditions
You Must Meet to Stay Covered Under Cyber Insurance

To help reduce cyber risks and remain compliant with the Digital Protection policy conditions, policyholders should adopt safe digital practices.

These include:

  • Using strong, unique passwords
  • Enabling multi-factor authentication wherever possible
  • Keeping devices and software updated
  • Installing reputable antivirus software
  • Avoiding suspicious emails, links and attachments
  • Reporting cyber incidents promptly
  • Protecting confidential personal and financial information

Common Cyber Threats in India

Cybercriminals use increasingly sophisticated techniques to target individuals and families. Some of the most common cyber threats that highlight the need for a cyber insurance policy include:

  • Phishing emails and SMS scams
  • Identity theft
  • Online banking fraud
  • UPI payment fraud
  • Credit and debit card fraud
  • Malware and ransomware attacks
  • Social media account hacking
  • Online shopping fraud
  • Cyber extortion
  • Data theft

Being aware of these threats can help you take preventive measures and reduce your exposure to cyber risks.

How to Reduce Your Cyber Risk (Safety Tips)

While cyber insurance under the Digital Protection policy provides financial protection, practising good cyber hygiene is equally important.

Follow these tips to stay safer online:

  • Use strong passwords and update them regularly.
  • Enable multi-factor authentication on important accounts.
  • Never share OTPs, passwords or banking credentials.
  • Verify links before clicking on them.
  • Install software updates promptly.
  • Use secure Wi-Fi networks.
  • Back up important data regularly.
  • Monitor bank and credit card transactions frequently.
  • Be cautious when downloading apps or attachments from unknown sources.

These simple practices can significantly reduce the risk of cyber fraud and identity theft.

How to Renew Cyber Insurance Online?

Renewing your cyber insurance policy before it expires helps ensure uninterrupted financial protection against cyber risks with your Digital Protection policy.

Steps to Renew Online

  1. Visit the Universal Sompo website.
  2. Access the cyber insurance policy renewal section.
  3. Enter your policy details.
  4. Review your policy information.
  5. Make the renewal payment online.
  6. Download the renewed policy.

Why Buy Cyber Insurance From
Universal Sompo?

As cyber threats continue to evolve, choosing an insurer with a comprehensive cyber insurance solution like the Digital Protection policy can help you navigate digital risks with confidence.

  • Comprehensive Cyber Protection:Get financial protection against a range of covered cyber risks, including identity theft, cyber fraud and cyber extortion.
  • Individual & Family Coverage:Choose protection for yourself or extend coverage to eligible family members under a family cyber insurance policy.
  • Digital-First Convenience:Purchase your Digital Protection policy online through a simple and convenient process.
  • Financial Protection Against Online Cyber risk:Stay protected against eligible financial losses arising from covered cyber incidents.
  • Trusted Insurance Partner:Universal Sompo offers cyber insurance solutions designed to help individuals manage everyday risks with confidence.

Frequently Asked Questions