BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS AND FRAUDULENT OFFERS, IRDAI or its officials do not involved in activities like selling insurance policies, announcing bonus or investment of premiums. Public receiving such phone calls are requested to lodge a police complaint.

Can We Claim Health Insurance From Two Companies?

Articles

Unplanned events, emergencies, or elective treatments can result in significant hospital bills that exceed the sum assured in a single health policy. This is when policyholders start to ask: Can we claim health insurance from two companies?

The short answer is yes — in India, you can claim health insurance from multiple companies. Still, the process comes with specific rules and procedures laid down by the Insurance Regulatory and Development Authority of India (IRDAI). Whether it’s a maternity claim, hospitalisation, or critical illness treatment, policyholders can benefit from more than one health insurance plan. This means you can even ask, Can we claim 2 medical insurance from two companies? The answer is yes — if the claim is filed correctly.

In this detailed guide, we’ll explain how claiming from two insurers works, the step-by-step claim process, IRDAI rules, the pros and cons, and mistakes to avoid.

Understanding Multiple Health Insurance Policies

It is standard for individuals in India to hold more than one health policy. For example:

  • A salaried professional may have corporate health insurance provided by their employer while also buying a personal health insurance policy for additional coverage.
  • Families may invest in both a family floater plan and an individual plan for specific members.
  • Some individuals purchase a top-up or super top-up policy to extend the coverage of their base plan.

So, can we have 2 health insurance policies in India? Absolutely. Many policyholders maintain multiple plans for better coverage, lower out-of-pocket expenses, and broader protection against exclusions or claim rejections.

This brings us to the next question: how does the health insurance claim from two companies work?

IRDAI Rules on Multiple Health Insurance Claims

The IRDAI (Insurance Regulatory and Development Authority of India) allows individuals to buy and maintain multiple health insurance policies.

However, specific rules apply when making claims from two insurers:

  • No Double Benefits: You cannot claim the same medical expense twice from two insurers. For instance, if your hospital bill is ₹2 lakhs and Insurer A has already paid the full amount, you cannot claim the same amount again from Insurer B.
  • Proportionate Sharing: If you have multiple health insurance policies and a claim amount exceeds the sum insured of one insurer, you can distribute the claim between the two companies.
  • Disclosure Requirement: At the time of purchasing a new policy, you must disclose your existing health insurance coverage to the new insurer. This ensures smoother claim settlement and avoids disputes.
  • Cashless Facility: Generally, cashless treatment is available only with the insurer whose network hospital you use. If the claim amount exceeds the coverage, you can apply for reimbursement from the second insurer.

In summary, the IRDAI makes it clear that while you can claim from multiple insurers, the total claim amount cannot exceed the actual medical expenses incurred.

How to Claim Health Insurance From Two Companies

Now that we’ve answered the question, can we claim medical insurance from two companies? — Let’s look at the process in detail. Filing claims correctly is key to a smooth settlement.

If you’re wondering how to claim health insurance benefits from two policies, here’s the step-by-step process you need to follow for smooth claim settlement.

Step 1: Inform Both Insurers

  • At the time of hospitalisation, inform both insurers that you intend to claim under multiple policies.
  • Share details such as policy numbers, hospital admission information, and estimated expenses.

Step 2: File Cashless or Reimbursement Claim

  • If your chosen hospital is in the network of Insurer A, you can file a cashless claim with them.
  • If the claim amount exceeds Insurer A’s coverage, you can file a reimbursement claim with Insurer B for the balance amount.
  • Alternatively, if both insurers are non-network providers, you’ll need to settle bills upfront and later apply for reimbursement.

Step 3: Submit Required Documents

To claim from two insurers, you must maintain clear documentation:

  • Final hospital bills (original + copies).
  • Discharge summary.
  • Doctor’s prescriptions and diagnostic test reports.
  • Claim settlement letter from the first insurer (to show what portion they covered).
  • Copies of policy documents from both insurers.

Having complete documents avoids delays and rejections in the health insurance claim procedure.

Step 4: Claim Settlement Process

  • Once documents are submitted, the second insurer will verify the bills, cross-check with the settlement letter of the first insurer, and process the balance claim.
  • The claim is usually settled on a reimbursement basis if involving two insurers.
  • The timeline depends on the insurer; however, IRDAI mandates that claims be processed within 30 days of document submission.

Cashless vs. Reimbursement Claims From Two Insurers

When you have more than one health insurance policy, the settlement method depends on the hospital’s tie-up with your insurers.

A cashless claim can generally be availed only through one insurer, since it requires a network hospital. This allows you to avoid paying up front as the insurer settles bills directly. If your expenses exceed this coverage, the second insurer typically processes the balance through reimbursement, where you pay first and then claim repayment.

In cases where neither insurer has a tie-up with the hospital, both insurers will settle on a reimbursement basis.

Here’s a quick comparison:

In short, while cashless is the easiest option, combining two policies often involves both cashless and reimbursement claims to ensure your full medical expenses are covered.

Advantages of Having Two Health Insurance Policies

Having two health insurance plans can be very beneficial, especially in India, where medical inflation is rising rapidly. Here are the key advantages:

  • Higher Coverage Limit: If one insurer’s coverage isn’t enough, the second policy provides a cushion.
  • Specialised Coverage: Many policyholders also ask, Can we claim maternity insurance from two companies? Yes, this is possible, provided the total claim amount does not exceed actual medical expenses.
  • Reduced Out-of-Pocket Expenses: Hospital bills that exceed one policy’s sum insured can be claimed from another, reducing personal financial strain.
  • Better Flexibility: You can use different policies for different needs (corporate vs personal).
  • Tax Benefits: Premiums paid for both policies qualify for deductions under Section 80D.

Common Challenges and Mistakes to Avoid

While having multiple policies is advantageous, policyholders often make mistakes that complicate the health insurance claim settlement ratio or delay payouts. Some common issues include:

  • Not informing insurers about existing policies at the time of purchase.
  • Submitting duplicate claims for the same expense can lead to claim rejection.
  • Poor documentation, such as missing bills or failure to retain a settlement letter from the first insurer.
  • Relying on corporate cover alone without a personal policy, which can lapse if you change jobs.
  • Confusion about cashless versus reimbursement claims leads to delays.

By avoiding these mistakes, policyholders can ensure hassle-free claims from multiple insurers.

Conclusion

So, can we claim 2 health insurance from two companies? Yes — Indian policyholders can claim from multiple insurers, provided they follow the IRDAI guidelines and claim settlement procedures. Holding two or more policies ensures better financial protection, whether for rising hospital costs, maternity expenses, or critical illnesses. However, the process requires clear communication, proper documentation, and honest disclosure.

Whether you are splitting bills between two insurers or wondering, Can I claim medical insurance twice in a year, the answer remains the same — yes, but only up to the actual cost of treatment and within policy terms.

To get the most out of your coverage, compare policies, check the health insurance claim settlement ratio of insurers, and select the best health insurance plan that suits your needs. A well-planned combination of policies ensures that no matter how high your medical bills rise, your financial stability remains intact.

FAQ

Yes. As per IRDAI rules, you must disclose any existing health insurance policies to the new insurer. This ensures smoother coordination during claim settlement.

Yes. You can file a claim with either insurer first, but typically, policyholders approach the insurer offering cashless treatment through their network hospitals.

Yes. If the bill exceeds the coverage of one insurer, you can claim the balance from the second insurer by submitting the settlement letter of the first insurer.

Yes. Premiums paid for multiple health insurance policies are eligible for tax deduction under Section 80D of the Income Tax Act.

Developed & Maintained by Universal Sompo General Insurance Co.Ltd