Universal Sompo - The Vision Statement
- To emerge as a market leader in our chosen domain by winning customer confidence through superior value and continually enhancing the same.
Our Mission : To provide
- World class services and products to our Customers
- Stable returns for our Shareholders
- Stimulating work environment for our employees
- Growth along with Customer Centric Approach
- Highly efficient post claim services to all our customers.
We shall strive
- To disseminate hassle free customer services from our Point of Sale
- To connect with customers for imparting procedures about the after sale services of insurance.
- To ensure prompt action / feedback on Customer grievance
- To monitor and enhance service levels constantly
- To achieve sustainable premium growth and focus on bottom line for profitability.