Customer Care Helpline :1800 22 4030, 1800 200 4030, 022 - 27 63 9800, 022 - 39 13 3700

Health Product Customers Helpline:1800 200 5142, 022 - 39 63 5200

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  • Claim form duly filled in and signed along with Xerox of Health Serve Card & Valid Photo ID proof of patient.
  • Original bills and receipts or prescriptions in support of any amount claimed
  • Original medical reports, Investigation reports, treatment papers, doctor reference slips
  • Original Discharge summary
  • Original Hospital Bill giving detailed break up of all expense heads mentioned in the bill
  • Original Advance or final receipts
  • NEFT Form along with Cancelled cheque for disbursement of payments through ECS
  • For accident Cases: MLC (Medico Legal Certificate) / FIR (First Information report) if available

Points to remember:

  • Please retain copies of all the documents submitted to us for your future reference.
  • The above list of documents is indicative. In case of any further document requirement, Our Health Serve team will contact you on receipt of your claim documents by us.