- DNA – Indian & Japanese
- USGI is hybrid of Indian and Japanese, and therefore, USGI also understands and has the DNA of Japan
- WORLD CLASS SERVICES
- World class services and products
- Hassle free End to End solution can be provided to customers for Finance & Insurance
- BANK FACILITY
- Banks can provide tie up for providing finance facility to our customers.
- Employee Development
- ADVANCED IT TECHNOLOGY
- Introducing IT tools for safe driving using Android/iPhone application “Safety Sight” is being considered to add value to customer
- Only company in the country with public / private partnership
- FINANCIAL SUPPORT
- USGIC’s bank partner network provides banking finance at attractive terms to our customers
- GOING FORWARD
- Strong lineage of financial giants with proven track record
- Our partner banks are having over 7700 Bank Branches and are aggressive in retail financing.
- CARE YOUR DAILY LIVING
- USGI is giving Life Advisory such as “Tips of preparing against Cyclone” to customers when those are essential in timely manner.
- SMOOTH CLAIM SETTLEMENT
- USGIC’s Claims settlement ratio is at 99.23% and we entertain almost all claims for settlement.
- LISTEN TO PEOPLE
- There is no dissonance on the claims issues and Channel partner’s view is considered in case of any potential dispute.
- CONTINUING RELATIONSHIP
- Even on renewals, the IMD is not changed and ensures continuity of benefit to Channel partner.
- Connecting with the customers for imparting procedures about the after sales services of Insurance
- Deputing dedicated resources have undergone the grind of rigorous soft sales skills training to maintain the high standards of customers interaction
- Dedicated resources are also trained thoroughly on the retail products with special features of ADD ON covers & the procedure of after sales claims servicing.
- SERVICES AT ALL TIMES
- Pan India distribution and servicing capability.
- Structured meetings by Top executives for improved servicing.
- Company will expand brand visibility through displaying Co-Branded publicity material at strategic position for advancing General Insurance product awareness
- Virtual policy issuance of many retail Insurance products.
- On line endorsement issuance
- Automated generated MIS system to our channel partners.
- Claims intimation & registration.
- On line claims status tracking.
- Grievance management.
- All claims are being paid through NEFT/ RTGS procedures, thus reducing TAT for claims payment.